Install Duo Mobile application in your device’s application store prior to enrolling in NetID+. Screenshots taken on iPhone. The steps should be the same for other smartphones, but if you need further direction, go to Duo Mobile enrollment. If you have already installed Duo Mobile, proceed to the Smartphone or Tablet Instructions.

If you get a new phone you'll need to re-activate Duo Mobile. You may enroll your new device yourself using Duo's device management portal if self-service is enabled. Otherwise, ask your administrator to send you a new activation link.

Get a new phone? Use this service to reactivate Duo. Reactivate your phone. Temporary Duo Code. Generate a temporary Duo code in advance for use in situations where you may not have access to your Duo device or token, such as a proctored exam, or before you run out of phone battery.

You can two-step with Duo by receiving a phone call and text message (SMS) passcodes. Standard phone call and text messaging rates apply. To see how this works, view a video about using a simple cell phone or landline with Duo. In the Duo Control Panel, click Add another device. Download the Duo Mobile app on your new device. Open Duo Mobile and tap Get Started on the "Welcome back" screen. Duo Mobile locates your backed-up Duo-protected accounts and restores them to your device, showing a success message when complete.

Learn how to check your voicemail, order new equipment, make conference calls and Place telephone calls and use an instant messager, no phone required.

, Saturday, Mar. Congratulations on your new phone! Here's how to enroll it in Duo. In this article: We tested our cases so you don't have to.

If your phone number has changed and you do not have your old phone or alternate authentication method, you will need an alternate authentication method such as a hardware token, Yubikey, or U2F token, or your old phone with the Duo app. Contact the STC at 208 885 4357 or your regional TSP or Local Support at support@uidaho.edu for assistance.

If you’ve upgraded to a new phone, but kept the old one—don’t wipe it yet! If your old phone was your only way to use Duo with your UBITName account, you’ll likely need it to transition your new phone to Duo. Follow the instructions for enrolling a new phone—there are easy options for both iOS and Android. The Duo app helps keep you safe by suggesting you always have the latest and most secure software installed on your device. If you're in the middle of logging into a UB service, you may dismiss the message by selecting Fix Later. At a more convenient time, return to the app to see its recommendations for addressing the issue (s). Visit the Duo Two-Step Verification Manager on a desktop or laptop.

If your administrator enabled Duo Mobile's backup and restore functionality and you previously backed up your Duo Mobile accounts then you can restore your accounts to Duo Mobile on your new phone (same platform as the original device i.e.
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If you very recently enabled a Duo Restore feature on your new phone, it may not be in sync with the backup on your old phone yet. The Duo Mobile app was deleted from the old phone, which would have also deleted the Google Drive backup. A Duo Restore feature was actually never activated on the old (original) device so no backup is available. 2020-11-30 · Administrators can create a new phone or tablet device in Duo and attach it to an existing user.

On your Android device, open Duo. Tap More Settings Account.
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On December 10, 2019, the Windows Phone operating system officially reached end-of-life status, meaning Microsoft is no longer providing security updates for any Windows Phone devices. Duo Instant Restore for iOS will allow users receiving new devices to get their Duo accounts back up and running seamlessly, this holiday season and beyond.

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2020-08-14 Click on "Device Options" for the phone number you are adding; Enter the new phone number, click on the checkbox to confirm the number and click on "Continue" Select the type of phone you are using; Click on "I have Duo Mobile installed" Open the Duo Mobile app on your phone, tap the "+" button at the top of the screen, and scan the barcode on Step 1: Install Duo. Duo is available on Android phones and tablets. When you sign up, you'll get a verification code on your phone. Download and install Duo Step 2: Verify your phone number. You can skip phone number verification. If you skip this step, you have to connect to your Google Account. Learn more about verified numbers.